SMS Consent & Opt-In Policy

Kodec provides missed-call text-back services for home service businesses. Text messages are sent only when:

• A customer calls a business phone number powered by Kodec
• The call is missed or unanswered
• The system sends a single automated text confirming the call was received

How consent is collected

The consumer initiates contact by placing a phone call to the business. The text message is a direct transactional response to that inbound call. No prior opt-in form is required because the consumer initiated the communication.

Message frequency

1–2 messages per missed call interaction.

Message & data rates

Message and data rates may apply. Consult your mobile carrier for details about your messaging plan.

Opt-out

Reply STOP to any message to opt out. No further messages will be sent.

Help

Reply HELP for support or contact support@joinkodec.net.