Skip to content

All industriesAI & operations

How to choose an AI implementation partner (questions to ask before you sign)

By Yath Regmi, Founder, Kodec

Verified on Updated Published

Short answer

The right AI implementation partner will name the finished job in hours saved and dollars kept, hand you the system, and say who runs it after launch. A partner badge shows a firm joined a program, which says little about whether it can do your job. Large firms are reported at $80K to $300K and up. A smaller shop fits one process first. Score every candidate on the same 12 questions below.

When this is the right call

A big firm is the better choice in some cases. If you run a company with many sites, strict audit rules, or an AI program that spans finance, legal and operations, pick Accenture, Deloitte, BCG X, IBM, Slalom or a firm like them. They bring large teams, security reviews and programs that last years. If you want one process fixed first, with a price and a date, a smaller firm usually fits better. Ask for the same proof from both.

What an AI implementation partner should deliver, in hours and dollars

Example

What an AI implementation partner should deliver, in hours and dollars
LineExample
Staff hours saved per week20 hours
Loaded cost per hour$40
Value per year (20 x $40 x 52)$41,600
One-time build cost$30,000
Run cost per month (hosting, model fees, support)$500
Run cost per year$6,000
Net saving per month (41,600 / 12 - 500)$2,967
Months to pay back the build (30,000 / 2,967)about 10
Year-one value per $1 spent (41,600 / 36,000)$1.16

All inputs are invented. Swap in your own hours and pay. Ask each partner to fill in this table before you sign, then measure the same lines 90 days after launch. A demo that works on stage is not on this list.

Side by side

OpenAI

Side by side: OpenAI
Program and levelsOpenAI Partner Network, announced June 14, 2026. Select, Advanced, Elite.4
What a firm must showSales, technical capability, co-sell with OpenAI and deployment experience. No numeric thresholds are published in the source.4
What the badge does not tell youThe source calls certification necessary but not sufficient. A badge does not define delivery quality.4

Anthropic

Side by side: Anthropic
Program and levelsClaude Partner Network, launched March 12, 2026. Select, Preferred, Global Premier.2
What a firm must showSelect needs 10 certified people, 2 customers in production and 1 public story. Preferred needs 100, 15 and 3. Global Premier needs 1,000, 100 and 15.1
What the badge does not tell youAnthropic says the tier measures built practice, not outcomes.1

AWS

Side by side: AWS
Program and levelsPartner tiers Select, Advanced, Premier, plus a Generative AI Competency.6
What a firm must showFor the Competency, AWS validates business and technical expertise in generative AI.6
What the badge does not tell youIt is a firm-level check, not a promise about your project.6

Microsoft

Side by side: Microsoft
Program and levelsSolutions Partner designations and specializations.7
What a firm must showPoints for deal performance, certifications and customer success. Thresholds are not in the source.7
What the badge does not tell youA designation shows points earned. It does not name which of the firm's people will build your system.7

Google Cloud

Side by side: Google Cloud
Program and levelsSelect, Premier, Diamond.7
What a firm must showCustomer success and outcomes, plus certifications and closed deals. Weights are not documented in the source.7
What the badge does not tell youSame limit. A tier is a program position, not a result for you.7
Side by side
What it isOpenAIAnthropicAWSMicrosoftGoogle Cloud
Program and levelsOpenAI Partner Network, announced June 14, 2026. Select, Advanced, Elite.4Claude Partner Network, launched March 12, 2026. Select, Preferred, Global Premier.2Partner tiers Select, Advanced, Premier, plus a Generative AI Competency.6Solutions Partner designations and specializations.7Select, Premier, Diamond.7
What a firm must showSales, technical capability, co-sell with OpenAI and deployment experience. No numeric thresholds are published in the source.4Select needs 10 certified people, 2 customers in production and 1 public story. Preferred needs 100, 15 and 3. Global Premier needs 1,000, 100 and 15.1For the Competency, AWS validates business and technical expertise in generative AI.6Points for deal performance, certifications and customer success. Thresholds are not in the source.7Customer success and outcomes, plus certifications and closed deals. Weights are not documented in the source.7
What the badge does not tell youThe source calls certification necessary but not sufficient. A badge does not define delivery quality.4Anthropic says the tier measures built practice, not outcomes.1It is a firm-level check, not a promise about your project.6A designation shows points earned. It does not name which of the firm's people will build your system.7Same limit. A tier is a program position, not a result for you.7

Vendor by vendor

Fixed-price pilot

Layer3Labs says its fixed-price pilots start at $10,000 and lists a single-workflow pilot at $10,000 to $40,000. Alice Labs lists pilot implementation at $80K to $300K. Both are the firms' own indicative ranges.8

Good

  • You know the cost and the finish line before work starts.9
  • Prometheus Agency recommends a small pilot, then scale, for most mid-size companies.9

Not so good

  • Scope changes cost extra. Ask what happens when your process turns out messier than it looked.9
  • One guide warns of phase-gated pricing that makes leaving early almost as costly as finishing.14

Time and materials

Alice Labs (2026) lists $80 to $900 an hour by firm type: nearshore $80 to $250, boutiques $250 to $600, Big Four $400 to $900. It puts senior hourly rates at $250 to $450.10

Good

  • It suits work where nobody knows the scope yet.9
  • You pay for the hours used.9

Not so good

  • The risk of overrun sits with you. One guide advises a hard cap on hours.10
  • Hours billed say nothing about hours you save.9

Retainer

Layer3Labs says $2,000 to $8,000 a month for small businesses and suggests budgeting 15 to 25 percent of the build cost per year for maintenance. Alice Labs lists managed AI operations at $5K to $25K a month.8

Good

  • Someone owns the system after launch.9
  • Models change often, so ongoing tuning is normal.8

Not so good

  • It can drift into paying for access, not results. Ask what you get each month in writing.9
  • Ranges are wide because firms do not publish them.10

Outcome-based

Usually a base fee plus a share of saved cost or new revenue. Slalom lists Agentic Managed Services under outcome-based contracts. One blog says such deals are under 8 percent of contracts, citing SPI Research (unverified).11

Good

  • The partner is paid when the result shows up.9
  • Works best on narrow work with clean measurement.10

Not so good

  • You must agree how a saving is counted before you start, or you will argue later.9
  • Rare, and firms say it needs a longer sales process.11

Kodec, as one option

Kodec is a technology and operations firm for owner-run companies in home services, real estate, mortgage and law, in the $1M to $20M range. It builds growth systems, internal tools, AI agents and automation, and private AI systems that run on a company's own data. Kodec builds a working wireframe first, so you see the job before you commit. Every dollar and hour is tracked against results, which is the same table shown above. Kodec is not the right call for a company that needs a multi-year program across many sites. Accenture, Deloitte or BCG X fit that better.

What we found

Verified terms

What each badge requires, in plain words

Anthropic is the only program here that publishes its bar. Select needs 10 active certified people, 2 customers in production in the last 12 months and 1 public story. Preferred needs 100, 15 and 3. Global Premier needs 1,000, 100 across three regions, 15 public stories and a joint business plan. Anthropic says it verifies standing every quarter, and that a smaller firm climbs by growing its certified bench. Its directory lists 17 Global Premier, 42 Preferred and 295 Select partners.

So a Select badge means roughly this: ten people passed exams and two customers run Claude in production. That is a real floor. It is also a low one. Certifications belong to people, so ask whether those people will work on your system. Anthropic itself says a tier measures built practice, not outcomes.

OpenAI's network is newer. It has Select, Advanced and Elite levels and three specializations, Codex, Cybersecurity and Agents. The one source we found says OpenAI has not published numbers, and that its goal of 300,000 certified consultants is a target, not a count. Check openai.com/business/partners before you rely on a badge.

AWS validates a firm's expertise for its Generative AI Competency. Third-party summaries say Microsoft scores points for deal performance, certifications and customer success, and Google ranks by customer outcomes. We did not find thresholds for Microsoft or Google. Ask any firm to show you the page on the vendor's own site, and ask for two customers you can call.13467

Original math

How to score the 12 questions

Score each answer 0, 1 or 2. 0 means no answer or a vague one. 1 means a general answer. 2 means a specific answer you can check. Total out of 24. Under 14, keep looking. 14 to 19, ask follow-ups. 20 and up, you have a serious candidate. The red flags listed with the questions come up across the guides we read. All of those guides are written by firms that sell implementation, and they overlap on the same few items.131214

Playbook

What implementation includes, and who writes the guides

Seven parts: discovery (which job, what it costs now), data (what the system reads and how clean it is), build, integration with your tools, evals (tests on real examples from your business), rollout to your team, and run (monitoring, fixes, model changes). Ask each partner which parts are in the price. A quote that covers only the build leaves integration, evals, rollout and run for later bills.

We read the guides listed in Sources. Each one is published by a firm that sells AI implementation, including Leanware, Your Tech Club and Next Pillar. Treat any checklist, including ours, as the seller's. That is why this page tells you to measure results in your own numbers.141213

Questions to ask

  1. 01

    What is the finished job, in hours saved and dollars?

    A good answer: They fill in the table above with your numbers.

    Protects you from: A demo that never turns into savings.

  2. 02

    Name three systems you built that run in production today.

    A good answer: Names, dates, and a customer you can call.

    Protects you from: Unnamed clients and unchecked claims.

  3. 03

    Who will actually do the work, and can I meet them before I sign?

    A good answer: Names and hours per week.

    Protects you from: A senior pitch and a junior build.

  4. 04

    What will you look at in my data before you promise anything?

    A good answer: They ask for a sample and say what is missing.

    Protects you from: A promise made without reading your records.

  5. 05

    Whose information does this use, where does it live, and which AI providers see it?

    A good answer: A one-page answer.

    Protects you from: Your customer data going to tools nobody told you about.

  6. 06

    What do we own at the end?

    A good answer: Code, prompts, settings and accounts are yours, in writing.

    Protects you from: Being locked in.

  7. 07

    How will it connect to the tools we already use?

    A good answer: They name your systems and what each connection does.

    Protects you from: A smart tool nobody opens.

  8. 08

    How will you test it before real customers touch it?

    A good answer: A set of real examples from your business, a pass mark, and a human check on risky actions.

    Protects you from: Errors found by your customers.

  9. 09

    How do we roll it out to the team?

    A good answer: One team first, a trial period, a named owner on your side.

    Protects you from: A tool your staff quietly avoid.

  10. 10

    Who runs it after launch, and what does that cost per month?

    A good answer: A named person and a price.

    Protects you from: A system that decays by month nine.

  11. 11

    What happens if we stop after the first phase?

    A good answer: You keep everything built so far.

    Protects you from: Pricing that punishes leaving.

  12. 12

    When would you tell me not to build this?

    A good answer: A real example. One agency's guide lists 'every recommendation leads to a build project' as a warning sign.

    Protects you from: A partner who sells whatever you ask for.

Red flags

  • A guaranteed result before anyone has looked at your business.
  • A solution proposed before any process was examined.
  • No one can say what the current work costs you today.
  • Unnamed clients, or numbers with no source.
  • No plan for who maintains the system after launch.
  • Monitoring or support sold as an extra you only learn about later.
  • Unclear ownership of code, prompts and settings.
  • A promise of return in 90 days from someone who has not seen your data.
  • Phase-gated pricing that makes leaving early almost as costly as finishing.
  • A badge shown as the proof, with nothing else.

How we checked

We searched the five phrases above on 2026-11-14 and read the pages from firms that rank for them. We took program rules from Anthropic's own pages where they exist. OpenAI, Microsoft and Google details come from third-party summaries and are marked as such. Price ranges come from firms' own blogs and rate guides, not from quotes. We did not find published prices for Accenture, BCG X or Thoughtworks. We re-check this page monthly.

Questions

  • It takes you from a chosen job to a running system. That covers discovery, data, build, integration with your tools, testing, rollout to your team and ongoing run. Ask which of the seven parts are in the quote, because many quotes cover only the build.

  • No. A badge shows a firm joined a program and met its bar. Anthropic says its tiers measure built practice, not outcomes. Use a badge to build a shortlist, then ask for two customers you can call and a number for the finished job.

  • Firms rarely publish prices. Layer3Labs lists a single-workflow pilot at $10K to $40K, and Alice Labs lists pilot implementation at $80K to $300K. Alice Labs reports hourly rates from $80 to $900 depending on the firm. Treat all of these as third-party ranges and ask for a fixed price on the first step.

  • Count hours saved and dollars kept against the number written before you signed. Measure again 90 days after launch. If the partner will not write the number down, that is your answer.

  • Sometimes. If you have many sites, strict audit rules or a program across several departments, a big firm can be the better choice. If you need one process fixed with a price and a date, a smaller firm often fits better. Ask both for the same proof.

Sources

Where to go next

Who builds your preview

Our dedicated team builds it.

  1. 01A short call about your business
  2. 02A working wireframe built for you
  3. 03You look it over and decide
  • You keep the results.

Get your free preview

A working example built for your business.

Are you the owner?

By tapping the button, you give Kodec permission to call or text you at this number about your preview.

We use your number only to set up your preview. You can ask us to stop at any time.