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Are Zillow leads worth it for real estate agents?

By Yath Regmi, Founder, Kodec

Verified on Updated Published

Short answer

Zillow leads are worth it when your cost per closed deal is lower than the commission you keep. Premier Agent charges up front. Preferred, once called Flex, takes a success fee from your commission at closing, set by ZIP code and price. One secondary source puts the low end at 15%. Work out your own close rate first, because if you cannot see which leads paid, you cannot know whether you kept money.

When this is the right call

Zillow can be the right call. In a high-price market, one fee is easy to absorb. If you answer the phone in minutes and route new leads to the right person, speed is on your side. A team invited to Preferred pays only at closing, so there is no cash at risk up front and the fee follows the result. And if you need volume now with no site traffic yet, a paid source can fill the gap while your own channels grow.

What Zillow's fee leaves you on one sale

Example

What Zillow's fee leaves you on one sale
Sale priceGross commissionFee at 15%Fee at 40%You keep, before your brokerage split
$300,000$7,500$1,125$3,000$4,500 to $6,375
$500,000$12,500$1,875$5,000$7,500 to $10,625

These inputs are invented. They assume a 2.5% buyer-side commission. Zillow's page sets the fee as your commission times a percentage that depends on ZIP code, price and sometimes the delivery date, with 40% on seller-originated connections. The 15% low end comes from Clever, not Zillow's page. Your brokerage split comes on top.

Side by side

Zillow Premier Agent

Side by side: Zillow Premier Agent
How you payUp front, per lead. Zillow's published averages are $223 in major metros and $139 elsewhere, as quoted by Clever.2
Seller leadsNot covered in the pages we read.
Minimums and notice$50 per ZIP code minimum, per Clever.2
Contract lengthForbes Advisor reports a 6-month minimum.3
Who else gets the leadLeads are shared. Zillow has not published its lead-allocation rules.2

Zillow Preferred (was Flex)

Side by side: Zillow Preferred (was Flex)
How you payNothing up front. Success fee = your commission times a percentage set by ZIP code, price and sometimes delivery date.1
Seller leads40% success fee in all markets on seller-originated connections.1
Minimums and noticePricing may change with 15 days' notice.1
Contract lengthNot stated on the page we read.
Who else gets the leadZillow has not published them.
Side by side
What it isZillow Premier AgentZillow Preferred (was Flex)
How you payUp front, per lead. Zillow's published averages are $223 in major metros and $139 elsewhere, as quoted by Clever.2Nothing up front. Success fee = your commission times a percentage set by ZIP code, price and sometimes delivery date.1
Seller leadsNot covered in the pages we read.40% success fee in all markets on seller-originated connections.1
Minimums and notice$50 per ZIP code minimum, per Clever.2Pricing may change with 15 days' notice.1
Contract lengthForbes Advisor reports a 6-month minimum.3Not stated on the page we read.
Who else gets the leadLeads are shared. Zillow has not published its lead-allocation rules.2Zillow has not published them.

Vendor by vendor

Zillow Premier Agent

$223 a lead in major metros and $139 elsewhere, as Zillow's published averages are quoted by Clever (Sep 14, 2026).2

Good

  • You buy a set number of leads, so the cost is known up front.

Not so good

  • Leads are shared and Zillow has not published how it assigns them.2
  • G2 shows 2.3 out of 5 from 56 reviews. Clever sells a rival product, so weigh that.2
  • Forbes Advisor reports $20 to $60 a lead as typical, $300 to $500 a month outside big metros, and a 6-month minimum.3

Zillow Preferred (was Flex)

No up-front cost. A success fee on your commission at closing, set by ZIP code, price and sometimes delivery date (Zillow Help Center, verified Nov 14, 2026).1

Good

  • You pay only when a deal closes.

Not so good

  • In 2023 the Flex fee rose from 35% to 40% in 6 markets, per analyst Mike DelPrete.4
  • Seller-originated connections carry a 40% success fee in all markets.1

Another option: buyers and sellers who find you directly

Some agents also build local pages, a site and a follow-up list of past clients that bring buyers and sellers straight to them, and log each closing back to its first contact. It takes time to grow. You see which source paid, and no one else gets the call.

What we found

Original math

Zillow Premier Agent cost per closing

At $223 a lead and a 3% close rate, one closing costs about $7,433 in leads, as Clever works it. On a $7,500 commission that is nearly all of it, before your brokerage split. At a 5% close rate it falls to about $4,460 (our arithmetic: $223 divided by 0.05). Your close rate moves the answer more than the lead price does.2

Original math

Are Zillow leads worth it? The close rate where Premier Agent breaks even

Divide the price of a lead by the commission you keep. At $223 a lead and a $7,500 commission, that is about 3%. You need about 3 closings per 100 leads just to cover the lead cost, before your brokerage split and your time. Below that rate you pay more than the sale earns.

Verified terms

Zillow Preferred success fee: what Zillow's page says

Zillow's Help Center says the Success Fee equals your gross commission times the Zillow Preferred percentage, and that the percentage depends on the property ZIP code, the transaction price and, in some cases, the connection delivery date. Seller-originated connection transactions have a 40% Success Fee in all markets. Pricing may change with 15 days' notice, so a fee you plan around can move. The page does not state the 15% low end, which Clever reports.12

Verified terms

Zillow Flex referral fee: it has moved before

Analyst Mike DelPrete reported in October 2023 that the Flex success fee rose from 35% to 40% in 6 markets, and that Flex was about 25% of Premier Agent revenue. Secondary sources say Flex became Zillow Preferred on Oct 15, 2025.42

Questions to ask

  1. 01

    What percentage applies to my ZIP codes and price range?

    A good answer: A number in writing for each ZIP code, with the date it was set.

    Protects you from: Planning around a fee that is higher at closing.

  2. 02

    What can change, and with how much notice?

    A good answer: The 15-day notice in Zillow's help page, in your agreement.

    Protects you from: A fee that moves after you have built your budget around it.

  3. 03

    How are leads assigned to me and to other agents?

    A good answer: A written rule. Zillow has not published its allocation rules.

    Protects you from: Paying for a lead that several agents also receive.

How we checked

We read the sources on Nov 14, 2026. The Preferred fee formula, the 40% seller rate and the 15-day notice come from Zillow's Help Center page, read in a browser that day. Premier Agent prices come from Clever and Forbes Advisor, and Zillow's Premier Agent page returned an error for us. Clever, Jamil Academy, mergro.ai and swiftleads sell alternatives and none we read shows its own fees, so we leaned on Zillow's page and Inman where we could. No page we found shows commission after Zillow's fee at real prices, so the table above uses invented inputs.

Questions

  • It depends on your close rate. At $223 a lead and a 3% close rate, one closing costs about $7,433 in leads, per Clever's math. Compare that with the commission you keep on one sale, after your brokerage split, and with what a lead from a channel you own would cost you.

  • Zillow's Help Center says the success fee is your gross commission times a percentage that depends on ZIP code, price and sometimes delivery date, with 40% on seller-originated connections. Clever reports a 15% low end. Zillow can change pricing with 15 days' notice.

  • At an assumed 2.5% buyer-side rate it is $7,500, before fees. Rates are negotiated and vary by market, and your brokerage takes its split on top. See the table above for what a 15% and a 40% fee leave you on that sale.

  • We found no neutral data. Compare any lead source the same way: cost per closed deal against the commission you keep. Ask each vendor for its fee terms in writing before you sign, including how long a fee can apply after the lead.

  • One brokerage's undated help page says Realtor.com is retiring it, with an end date of Nov 30, 2026, and referral fees that may run up to 24 months. We found no Realtor.com announcement. Confirm with Realtor.com before you rely on it, and ask about leads you already have.

Sources

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